FAQ

If you don't have an account already, just sign up for a free one using the same email address you did when you uploaded photos. After logging in you will be able to click on the Edit Photos button for the event and edit captions or delete your photos.

As many as you want, there are no limits on the number of photos you can upload.

Log in to your account and you will be able to turn off viewing and downloading from the "Event Settings" screen.

The content of your photos is completely up to you. You can use DropEvent to promote your brands and businesses, however you want.

Yes! Video is an option when choosing your plan at checkout.

Events can be configured in two ways, with moderation or without. If an event is moderated and you upload photos to it, they WILL NOT appear until they are approved. Only the creator of the event can approve photos.

Log in to your account and click on the event. If there are any photos to approve there will be a link to take you to the approval section.

Yes, log in to your account and change the event tag from the "Event Settings" screen.

Sure, log in to your account and you will be able to turn off fullsize downloading from the "Event Settings" screen.

Log in to your account and click Event Settings. You can sort and arrange photos in a lot of ways. Random order works great for live slideshows!

That error occurs when your computer clock is out of sync with internet time. If you can check your time settings and sync it with an internet time server you should be able to upload just fine.

One time events last for 45 days. Subscription plans last for as long as your subscription is active.

After the event expires you will no longer have access to the photos. One time events will have their photos zipped up and emailed.

Log in to your account. Click on the 'Billing' link to the left on the dashboard. If you cancel your event, it will expire after the next renewal date.